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Quality & Safety | Center

The AHA Center for Health Innovation is committed to helping hospitals and health systems deliver safe and high-quality care for all people, and sets out the insights and actions needed to achieve it.
AHA Center for Health Innovation, Operational Excellence, Performance improvement, Quality & Patient Safety

Buy or Build? Solving the Nursing Shortage

How to develop your in-house talent into future nurses - TrailBlazers
AHA Center for Health Innovation, Nurse Leadership, Workforce, Nurses, Staff Development, Performance improvement, Revenue Cycle, Employee Engagement

Sustainability Tips

Get real-world sustainability tips from professionals in health care facilities. Learn how to thrive in energy sustainability best practices.
Operational Excellence, Performance improvement, Leadership, Health Care Facility Management, Infrastructure, Benchmarking, Financial Management, Capital Equipment, Energy Management, Facility Engineering, Workforce, Organizational Change, Workforce Education, Sustainability, Decarbonization, Planning, Design, and Construction
PMG Members

Changing the Way We Do Business: A Case Study of Lean Six Sigma in Healthcare Supply Chain Management

White Papers
Cost Management, Financial Management, Lean/Six Sigma, Support Services, Leadership
PMG Members

CQO Movement Case Study: Scottsdale Healthcare

Case Studies
Overview Scottsdale Healthcare is a community-based, not-for-profit health system which includes Scottsdale Healthcare Thompson Peak Hospital, Scottsdale Healthcare
Analytics & Research, Cost, Quality and Outcomes (CQO) Movement, Financial Management, Lean/Six Sigma, Leadership
PMG Members

Improving & Managing the Sterilization Process Through the Use of Surgical Instrument Management Software & Lean

White Papers
The surgical instrument management software (SIM) implementation began in October of 2003 and a Lean initiative to redesign processes began in October 2005.
Central Sterile, Clinical Resource Management (CRM), Cost Management, Lean/Six Sigma, Reprocessing Medical Devices, Strategic Planning
PMG Members

Life in the Supply Chain: Key Principles of Lean Six Sigma

Supply Chain Strategies & Solutions Article
Lean Six Sigma (LSS) is a combination of two process improvement methods.
Lean/Six Sigma, Strategic Planning
PMG Members

Painful Product Conversions

White Papers
This paper describes the development of a multidisciplinary and innovative product conversion process at the Dana-Farber Cancer Institute (DFCI) in Boston, Massachusetts, when the existing process
Clinical Resource Management (CRM), Lean/Six Sigma, Value Analysis, FAHRMM
PMG Members

A Framework for Success: Applying the Baldrige Excellence Framework to the Healthcare Supply Chain

White Papers
This paper explores the application of the Baldrige Excellence Framework to the health care supply chain.
Analytics & Research, Benchmarking, Clinical Resource Management (CRM), Cost, Quality and Outcomes (CQO) Movement, Lean/Six Sigma, Performance Metrics
PMG Members

Team Based Purchasing in Healthcare - A New World

White Papers
Purchasing in healthcare is largely based on a hierarchical management style. In an experimental case started in 2004, at Floyd Medical Center in Rome, Georgia, this standard was altered.
Change Management, Products and Services Contracting, Lean/Six Sigma, Procurement