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Novant Health improves patient satisfaction and payment experience in 12 months
After implementing Cedar Pay, Novant Health saw a significant rise in patient satisfaction with the billing process with scores now at 90%.
4 Health Systems Team Up to Tackle Drug Development, Care Coordination and Billing
four prominent nonprofit health systems — Baylor, Scott & White Health, Memorial Hermann Health System, Novant Health and Providence — have banded together to form the for-profit entity Longitude Health to handle increasing access to complex drugs, care coordination within huge programs like Medicare Advantage and streamlining billing processes.
Patient Billing Guidelines
AHA's patient billing guidelines ensure that hospitals treat all patients equitably and with compassion. Learn how hospitals can assist patients with financial assistance and coverage.
Patient Billing
This issue brief discusses the key challenges with the patient billing experience today, based on national surveys and consumer research, and identifies opportunities for hospitals and health systems to improve the patient billing experience.
Geisinger’s AI-Enabled Payment Plan Lets Patients Set Their Terms
Hoping to prevent patients from delaying or not getting needed care, Pennsylvania-based Geisinger has introduced a customizable zero-interest artificial intelligence (AI)-enabled payment plan for out-of-pocket medical expenses.