Pre-Conference Sessions

Supplement your time in Chicago by attending an in-person TeamSTEPPS Master Training course March 6-7 prior to the start of the main conference.

Our TeamSTEPPS Master Training course will teach participants all the TeamSTEPPS tools and principles - what they are, how to use them, and how to take them back to your organization. Participants will gain skills and resources for training and facilitating a TeamSTEPPS rollout to create meaningful and lasting culture change. Registration is open to everyone - you do not have to be a conference registrant to attend this course.

Are you brand new to TeamSTEPPS?


Course Overview

Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based set of teamwork tools designed to optimize team function and improve patient safety. This 1.5-day in-person course is led by an interprofessional faculty team from Tulane, with an orientation to train-the-trainer utilizing games, scenarios and activities. This approach allows participants to experience and learn the TeamSTEPPS fundamental content, and provides established resources and skills to create training strategies, events and learning experiences. By the end of this course, all participants will be highly knowledgeable regarding TeamSTEPPS and the application of the tools and strategies they can use to improve the delivery of safe and efficient care within their unit, division or department. This course is taught by, and produces, Master Trainers.

Patient, Family & Care Team; Leading Teams; Mutual Support; Siutation Monitoring; Communication

Attending our TeamSTEPPS Master Training course has great benefits:

  • Learn from your peers. This course is taught by clinical and non-clinical colleagues who do this work every day and find value in it.
  • Build internal capacity within your organization. You’ll finish the course with a suite of tools and skills to develop your training/rollout plan, build capacity within your program and expand your team.
  • Improve value in health care. Build the leadership skills needed to improve quality outcomes, staff satisfaction and patient experience.



This course is best suited for those with little to no previous TeamSTEPPS exposure who will be actively working on training and implementation in their organization.

The registration fee is $550 per person. This fee includes course materials, meals, and a TeamSTEPPS Master Trainer certificate, but does not include registration for the main conference. There are no requirements to attend this course, although it is highly recommended for participants to enroll with 2-3 team members if feasible. For teams of 3 or more, we offer a team discount of $100 off each person's registration. To get the team discount, please email a list of attendees to to receive the team discount code before registering.

Please note: If you are only registering for the course and not the main conference, please select "Pre-Conference Course Only" as your admission item on the Registration Items page and then also select "TeamSTEPPS Master Training" in pre-conference course section on the same page.

If you registered for this course but can no longer attend, you may send a substitute or request a refund. View our substitutions, cancellations and refunds policy to learn more.

Registration for this course is closed, but additional dates for the TeamSTEPPS Master Training course are available through AHA Team Training. Visit their Courses and Workshops page to view the schedule.

View Course Schedule

Additional Course Details

  • This course will take place Sunday, March 6, 8:00 a.m. to 4:00 p.m. and Monday, March 7, 8:00 a.m. to 12:00 p.m. at the Hyatt Regency Chicago.

  • This course is best suited for those with little to no previous TeamSTEPPS exposure who will be actively working on training and implementation in their organization.

    Everyone is welcome to attend this in-person course! Whether you are clinical or non-clinical, anyone who works in the health care field and is interested in improving teamwork and communication should attend. The course is taught by an interprofessional faculty team who will ensure that course examples and discussions are relevant and useful to participants from all backgrounds and levels of experience.

    • Who are they? Registered nurses, advanced practice registered nurses, physicians, physician assistants, technicians, pharmacists, medical or dental residents/interns, pre-professional students and non-clinical professionals including those in academia, quality, administrative and patient safety
    • Where do they come from? Hospitals and health systems (including medical offices and clinics), pre-professional academic institutions, ambulatory care facilities, nursing homes, skilled nursing facilities, acute long-term care hospitals, governmental agencies, military treatment facilities, associations and non-profits
  • This course will cover the following learning objectives:

    • Identify common communication and teamwork related challenges in health care
    • Learn the TeamSTEPPS tools and how they can help to overcome communication and teamwork related challenges
    • Analyze how the TeamSTEPPS tools can be effectively implemented in the health care setting
    • Practice the use of TeamSTEPPS tools and strategies in practical scenarios and exercises
    • Construct a plan to teach, coach, measure and implement the TeamSTEPPS tools
  • We will not be providing any continuing education credits for attendance and/or completion of this course.